Accessibility Statement

Last Updated: May 11, 2026

Acres Pet Resort is committed to ensuring digital accessibility for people with disabilities. We continuously improve the user experience for everyone and apply the relevant accessibility standards to make our website usable for as many visitors as possible.

Our Commitment

We strive to ensure that our website at https://acrespetresort.com conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These internationally recognized guidelines explain how to make web content more accessible to people with disabilities including blindness, low vision, deafness, hearing loss, limited movement, speech disabilities, photosensitivity, and combinations of these.

Accessibility Features on This Website

Our site includes a built-in Accessibility Widget (click the accessibility icon in the bottom-left corner of any page) that provides the following features:

• Accessibility Profiles: Motor, Visual, Cognitive, and Senior presets that apply multiple settings at once
• Text Size: Adjustable from 80% to 150% of default size
• Dyslexia-Friendly Font: Switch to a font designed for easier reading by users with dyslexia
• Text Spacing: Increased letter, word, and line spacing for improved readability
• Reading Guide: A horizontal guide line that follows your cursor to assist tracking
• High Contrast Mode: Increased color contrast for better visibility
• Invert Colors: Full color inversion for light sensitivity
• Saturation Control: Low, Normal, or High saturation options
• Underline Links: Makes all hyperlinks underlined for easier identification
• Highlight Links: Adds a background highlight to all links
• Big Cursor: Enlarged custom cursor for easier navigation
• Stop Animations: Pauses all CSS transitions and animations
• Keyboard Navigation: Tab-key support throughout the site

Technical Specifications

Accessibility of https://acrespetresort.com relies on the following technologies:

• HTML5 with semantic markup (proper headings, lists, landmarks)
• CSS3 with responsive design (works on phones, tablets, desktops)
• JavaScript (non-essential — core content available without JavaScript)
• ARIA (Accessible Rich Internet Applications) attributes where appropriate
• Skip-to-content links for keyboard users
• Form labels and error messages
• Sufficient color contrast (4.5:1 minimum for body text)
• Alternative text on all meaningful images

Compatibility

Our site is designed to be compatible with:

• Modern web browsers (Chrome, Firefox, Safari, Edge)
• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Mobile screen magnification (iOS Zoom, Android Magnification)
• Voice control (Dragon NaturallySpeaking, Voice Access)
• Keyboard-only navigation

Known Limitations

While we strive for full WCAG 2.1 AA conformance, some areas may not yet fully meet this standard. We are actively working to address any gaps including:

• Older PDF documents may not be fully accessible — please contact us for alternative formats
• Embedded third-party content (Google Maps, social media widgets) may have limited accessibility
• Some user-generated content (testimonials, reviews) may not include alt text

Assistance & Alternative Formats

If you cannot access information on our site or need assistance with any of our services, please contact us. We are happy to:

• Read website content aloud over the phone
• Send information by mail, email, or in large print
• Schedule tours and reservations by phone (no website use required)
• Accommodate service dogs and emotional support animals on-site
• Provide written documents in alternative formats on request

Feedback & Contact Information

We welcome your feedback on the accessibility of our website and services. If you experience accessibility barriers or need information in an alternative format, please contact us:

Acres Pet Resort
Attn: Accessibility Coordinator
10725 Hand Rd
Monroe, WA 98272

Phone: (425) 471-2684
Email: acrespetresort@gmail.com
Hours: Open 7 days a week, by appointment

We try to respond to accessibility feedback within 3 business days.

Formal Complaints

If you are not satisfied with our response, you may contact the relevant enforcement body in your jurisdiction. In the United States, you may contact the U.S. Department of Justice Civil Rights Division at www.ada.gov or call 1-800-514-0301 (voice) or 1-833-610-1264 (TTY).

Washington State residents may also file a complaint with the Washington State Human Rights Commission at www.hum.wa.gov.

Monitoring & Updates

We regularly review our website for accessibility using automated tools and periodic manual testing with assistive technologies. This statement was last updated on the date shown above. We monitor our site continuously and update this statement when changes are made to the accessibility features or technical specifications.